Moose Hotel And Suites | Banff ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

345 Banff Avenue, Banff, Canada, T1L1H8

“The hotel's location in Banff is incredibly convenient and inspiring.”view full review

Moose Hotel And Suites, a 4-star property with an 8.9/10 rating on Booking.com, features a blend of mountain elegance and modern amenities. This Banff hotel offers 174 air-conditioned guest rooms, including One and Two Bedroom Suites, and a range of wellness and leisure facilities.

Rooms & Amenities

Rooms at Moose Hotel And Suites comprise hotel rooms and spacious One and Two Bedroom Suites, with many featuring kitchenettes and gas fireplaces. All accommodations include complimentary Wi-Fi, coffee makers, and air conditioning.

Dining Options

Dining is available at Pacini Italian Restaurant, serving gourmet Italian cuisine for breakfast, lunch, and dinner. The restaurant also features the all-you-can-eat Bread Bar(R) with a variety of breads and spreads.

Leisure Facilities

The hotel offers a variety of leisure facilities, including the Meadow Spa & Pools, with 10 treatment rooms and a peaceful relaxation lounge. Guests can also enjoy two outdoor rooftop hot pools and a bright indoor swimming pool.

Services & Local Area

Moose Hotel And Suites provides complimentary Banff Roam bus passes for convenient local transportation. The property includes accessible parking options and is just a short walk from downtown Banff, where guests can explore shopping and dining.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room

2 persons

31 m²

1 King-size bed

Shower

Heating

room details

Superior Queen Room Two Queen Beds

2 persons

31 m²

2 Double beds

Shower

Heating

room details

One-Bedroom King Suite

2 persons

46 m²

1 King-size bed

Shower

Heating

room details

One-Bedroom Suite Two Queens

2 persons

46 m²

2 Double beds

Shower

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Banff400 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Cozy King Suite

“I loved staying in the one-bedroom king suite, which reminded me of a cozy outdoor cabin. It had a beautiful gas fireplace in the living room that added a warm ambiance. The separate living room featured a comfy couch, and the kitchenette had all the essentials like a bar fridge and microwave, making it perfect for our snacks and breakfast.” view full review

Fine Rooftop Hot Tubs

“The rooftop hot tubs were an amazing feature! Soaking in the warm water while taking in the amazing mountain views was a highlight of my stay. The atmosphere was incredibly relaxing, and the heated floors were a fantastic touch, made it even cozier.” view full review

Spacious Bathroom Setup

“Our room included a spacious bathroom that was well-designed. It had a massive shower that was both functional and stylish. I appreciated the quality towels provided, and I can say it was a refreshing place to wind down after long days exploring.” view full review

Great Gym Amenities

“The fitness center provided a solid space to stay active while on vacation. After a day of hiking, I enjoyed using the gym facilities to unwind and keep up with my fitness routine. It had all the necessary equipment to accommodate a good workout session.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Key card access

Sports & Fitness

Fitness centre
Canoeing
Skiing
Hiking
Cycling
Golf course

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

345 Banff Avenue, Banff, Canada, T1L1H8

Map view

345 Banff Avenue, Banff, Canada, T1L1H8

City landmarks

Museum

Whyte Museum of the Canadian Rockies

770 m

Museum

Buffalo Nations Luxton Museum

1.1 km

Landmark

Lake Minnewanka

890 m

Museum

Banff Park Museum National Historic Site

1.3 km

Museum

Cave and Basin National Historic Site

2.6 km

Landmark

Banff Centre for Arts and Creativity

1.5 km

Gallery

All In The Wild Gallery

660 m

Gallery

About Canada

690 m

Landmark

Surprise Corner

1.1 km

Waterfall

Bow Falls

2.0 km

Landmark

Walter Phillips Gallery

1.2 km

Garden

Cascade of Time Garden

1.1 km

Landmark

Fairmont Banff Springs

2.3 km

Public Building

Parks Administration Building

1.1 km

Park

Central Park

720 m

Landmark

Douglas Fir Resort Waterslides & Pools

1.0 km

Landmark

Vermilion Lakes

2.5 km

Landmark

Bow River Trail

1.1 km

Nearby

Banff Avenue

90 m

Gallery

Canada House Art Gallery

590 m

Little Beehive

90 m

Church

St. Paul's Presbyterian Church

90 m

305 Squirrel Street Corner of Lynx & Squirrel Street

Saint Mary's Parish Banff

90 m

317 Banff Ave

Canadian Ski Museum West

90 m

Museum

The Historic Luxton Home Museum

90 m

Gallery

Willock & Sax Gallery

90 m

Johnson Lake Road

Johnson Lake

90 m

Bourgeau Lake

90 m

Shopping Area

Cascade Shops

90 m

National Park

Banff National Park- Visitor Center

90 m

Restaurants

Meatball Pizza and Pasta

60 m

337 Banff Ave. In the Ptarmigan Inn

Farm and Fire

100 m

333 Banff Avenue

Ticino Swiss-Italian Restaurant

130 m

415 Banff Ave

The Old Spaghetti Factory

320 m

317 Banff Ave 2nd Flr

El Toro Restaurant

270 m

429 Banff Ave. Located at Irwinn's Mountain Inn Hotel

Indian Curry House

380 m

225 Banff Avenue #202

Masala Authentic Indian Cuisine

410 m

229 Bear St.

The Fudgery

360 m

215 Banff Avenue

Reviews and Ratings

Reviews from guests about their experience.

Brandon

United States, February 2025

8.8/10

We had an incredible family stay at the hotel, enjoying its inviting atmosphere and stunning views of the mountains. The spacious rooms were clean and comfortable, perfect for our needs. While the dining experience was very good, we would have preferred a bit more variety. The unique rooftop hot tubs added a special touch to our relaxation time. However, we found the indoor pool to be a bit small, which might not suit larger families.

Rooms

9.0

The rooms were comfortable and clean, with modern touches and a cozy atmosphere that made our stay enjoyable.

Service

10.0

The staff was top-notch-very friendly and accommodating, which made us feel welcomed right from check-in.

Location

10.0

The location was perfect, allowing us easy access to restaurants, shops, and public transportation to get around town.

Dining

8.0

The food was delicious at the hotel restaurant, although we wished for more options for dinner.

Facilities

7.0

The rooftop area with hot tubs and the indoor pool were enjoyable, though the pool felt a bit small for families.

Earl

United States, February 2025

9.0/10

My stay at the hotel was fantastic! The location in downtown Banff made it super easy to explore shops and dining options. The room was spacious and had a breathtaking mountain view, plus a nice balcony to enjoy the fresh air. I appreciated the outdoor spaces and the indoor pool, which was a hit with my kids. While the service was excellent, I wish daily housekeeping had been more consistent. Overall, a wonderful experience that I would recommend!

Rooms

9.0

The room was spacious and had an awesome mountain view with a balcony, perfect for enjoying the fresh air.

Service

9.0

The staff was very helpful and professional, quickly resolving our last-minute request for a pet-friendly room.

Location

10.0

The hotel is centrally located in Banff, making it an easy walk to shops and restaurants.

Dining

8.0

Breakfast at the hotel was worth it, with great value for the quality of food offered.

Facilities

9.0

The facilities were top-notch, including both indoor and rooftop hot pools, and landscaped outdoor spaces.

Breathtaking mountain views

Inconsistent housekeeping

Roy

United States, January 2025

6.6/10

I had mixed feelings about my stay at this hotel. On one hand, the location is fantastic with a beautiful view and neat rooftop hot tubs. On the other hand, the service left much to be desired, and I was disappointed with the dining options and room cleanliness. Overall, I found it to be decent but not worth the price tag.

Rooms

5.0

The rooms were quite small and not as clean as I expected. During my stay, I had issues with the cleanliness and the lack of basic tidying up, which was disappointing.

Service

6.0

The service was hit or miss. While some staff were friendly, there were instances where they seemed bothered when I asked for assistance, and it really made me feel unwelcome at times.

Location

9.0

The hotel is perfectly located, right near shops and restaurants, making it easy to explore the area. Plus, the rooftop view was a major highlight for me.

Dining

5.0

The dining experience was underwhelming, particularly at breakfast, which didn't live up to expectations. It felt overpriced for what we received.

Facilities

8.0

The rooftop hot tubs and the gym were nice amenities that added some value to the stay, though I wish the rest of the facilities matched their quality.

Isaac

United States, October 2024

9.0/10

This hotel offers a fantastic experience with spacious rooms and a great atmosphere. The rooftop hot tubs and indoor pool were perfect for unwinding after a day of exploring. The location is incredibly convenient, just a short walk from local shops and restaurants. However, the balcony could use more privacy, and it would have been nice to have some additional supplies in the kitchenette.

Rooms

9.0

The room I stayed in was spacious and clean, featuring a lovely balcony with street and mountain views. The bed was extremely comfortable, making for a great night's sleep.

Service

9.0

The service at the hotel was excellent. I received all the assistance I needed and the staff was very accommodating.

Location

10.0

The hotel is perfectly situated in downtown Banff, making it easy to explore various restaurants and shops within walking distance.

Dining

8.0

The dining options were quite good, especially breakfast which was delicious and a great start to my day.

Facilities

9.0

Facilities were impressive, with rooftop hot tubs and a refreshing indoor pool that added great value to my stay.

Kenneth

United States, September 2024

9.2/10

We had a wonderful stay at this hotel with its stunning mountain views and family-friendly amenities. The clean and spacious rooms were a highlight, especially with the cozy balconies. However, the breakfast options could use more variety, particularly for vegans. Overall, this hotel is a fantastic choice for families looking to enjoy Banff.

Rooms

10.0

The two queen bed room was spacious, comfortable, and offered breathtaking views of the mountains.

Service

10.0

The front desk staff was incredibly helpful in accommodating our last-minute requests.

Location

10.0

The hotel is conveniently located close to shopping and restaurants, making it easy to explore the area on foot.

Dining

7.0

Breakfast featured a unique bread bar, although it leaned heavily towards egg dishes, leaving some vegan options lacking.