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From239US$ /night
Check-in
24Oct2025Select date
Check-out
25Oct2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

345 Banff Avenue, Banff, Canada, T1L1H8

Moose Hotel And Suites, a 4-star property with an 8.9/10 rating on Booking.com, features a blend of mountain elegance and modern amenities. This Banff hotel offers 174 air-conditioned guest rooms, including One and Two Bedroom Suites, and a range of wellness and leisure facilities.

Rooms & Amenities

Rooms at Moose Hotel And Suites comprise hotel rooms and spacious One and Two Bedroom Suites, with many featuring kitchenettes and gas fireplaces. All accommodations include complimentary Wi-Fi, coffee makers, and air conditioning.

Dining Options

Dining is available at Pacini Italian Restaurant, serving gourmet Italian cuisine for breakfast, lunch, and dinner. The restaurant also features the all-you-can-eat Bread Bar(R) with a variety of breads and spreads.

Leisure Facilities

The hotel offers a variety of leisure facilities, including the Meadow Spa & Pools, with 10 treatment rooms and a peaceful relaxation lounge. Guests can also enjoy two outdoor rooftop hot pools and a bright indoor swimming pool.

Services & Local Area

Moose Hotel And Suites provides complimentary Banff Roam bus passes for convenient local transportation. The property includes accessible parking options and is just a short walk from downtown Banff, where guests can explore shopping and dining.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior King Room
2 persons
31 m² 
1 King-size bed
Shower
Heating
Superior Queen Room Two Queen Beds
2 persons
31 m² 
2 Double beds
Shower
Heating
One-Bedroom King Suite
2 persons
46 m² 
1 King-size bed
Shower
Heating
One-Bedroom Suite Two Queens
2 persons
46 m² 
2 Double beds
Shower
Heating
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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Banff400 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre
  • Canoeing
  • Skiing
  • Hiking
  • Cycling
  • Golf course

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Pool with view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

345 Banff Avenue, Banff, Canada, T1L1H8
Map view
345 Banff Avenue, Banff, Canada, T1L1H8
Nearby
Banff Avenue
Banff Avenue
90 m
Gallery
Canada House Art Gallery
590 m
Little Beehive
90 m
Church
St. Paul's Presbyterian Church
90 m
305 Squirrel Street Corner of Lynx & Squirrel Street
Saint Mary's Parish Banff
90 m
317 Banff Ave
Canadian Ski Museum West
90 m
Museum
The Historic Luxton Home Museum
90 m
Gallery
Willock & Sax Gallery
90 m
Johnson Lake Road
Johnson Lake
90 m
Bourgeau Lake
90 m
Shopping Area
Cascade Shops
90 m
National Park
Banff National Park- Visitor Center
90 m
Restaurants
Meatball Pizza and Pasta
60 m
337 Banff Ave. In the Ptarmigan Inn
Farm and Fire
100 m
333 Banff Avenue
Ticino Swiss-Italian Restaurant
130 m
415 Banff Ave
The Old Spaghetti Factory
320 m
317 Banff Ave 2nd Flr
El Toro Restaurant
270 m
429 Banff Ave. Located at Irwinn's Mountain Inn Hotel
Indian Curry House
380 m
225 Banff Avenue #202
Masala Authentic Indian Cuisine
410 m
229 Bear St.
The Fudgery
360 m
215 Banff Avenue

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.8
8.8/10 based on 1481 reviews
Brandon
United States, February  2025
8.8/10

We had an incredible family stay at the hotel, enjoying its inviting atmosphere and stunning views of the mountains. The spacious rooms were clean and comfortable, perfect for our needs. While the dining experience was very good, we would have preferred a bit more variety. The unique rooftop hot tubs added a special touch to our relaxation time. However, we found the indoor pool to be a bit small, which might not suit larger families.

Rooms
9.0
The rooms were comfortable and clean, with modern touches and a cozy atmosphere that made our stay enjoyable.
Service
10.0
The staff was top-notch-very friendly and accommodating, which made us feel welcomed right from check-in.
Location
10.0
The location was perfect, allowing us easy access to restaurants, shops, and public transportation to get around town.
Dining
8.0
The food was delicious at the hotel restaurant, although we wished for more options for dinner.
Facilities
7.0
The rooftop area with hot tubs and the indoor pool were enjoyable, though the pool felt a bit small for families.
Earl
United States, February  2025
9.0/10

My stay at the hotel was fantastic! The location in downtown Banff made it super easy to explore shops and dining options. The room was spacious and had a breathtaking mountain view, plus a nice balcony to enjoy the fresh air. I appreciated the outdoor spaces and the indoor pool, which was a hit with my kids. While the service was excellent, I wish daily housekeeping had been more consistent. Overall, a wonderful experience that I would recommend!

Rooms
9.0
The room was spacious and had an awesome mountain view with a balcony, perfect for enjoying the fresh air.
Service
9.0
The staff was very helpful and professional, quickly resolving our last-minute request for a pet-friendly room.
Location
10.0
The hotel is centrally located in Banff, making it an easy walk to shops and restaurants.
Dining
8.0
Breakfast at the hotel was worth it, with great value for the quality of food offered.
Facilities
9.0
The facilities were top-notch, including both indoor and rooftop hot pools, and landscaped outdoor spaces.
Breathtaking mountain views
Inconsistent housekeeping
Roy
United States, January  2025
6.6/10

I had mixed feelings about my stay at this hotel. On one hand, the location is fantastic with a beautiful view and neat rooftop hot tubs. On the other hand, the service left much to be desired, and I was disappointed with the dining options and room cleanliness. Overall, I found it to be decent but not worth the price tag.

Rooms
5.0
The rooms were quite small and not as clean as I expected. During my stay, I had issues with the cleanliness and the lack of basic tidying up, which was disappointing.
Service
6.0
The service was hit or miss. While some staff were friendly, there were instances where they seemed bothered when I asked for assistance, and it really made me feel unwelcome at times.
Location
9.0
The hotel is perfectly located, right near shops and restaurants, making it easy to explore the area. Plus, the rooftop view was a major highlight for me.
Dining
5.0
The dining experience was underwhelming, particularly at breakfast, which didn't live up to expectations. It felt overpriced for what we received.
Facilities
8.0
The rooftop hot tubs and the gym were nice amenities that added some value to the stay, though I wish the rest of the facilities matched their quality.
Isaac
United States, October  2024
9.0/10

This hotel offers a fantastic experience with spacious rooms and a great atmosphere. The rooftop hot tubs and indoor pool were perfect for unwinding after a day of exploring. The location is incredibly convenient, just a short walk from local shops and restaurants. However, the balcony could use more privacy, and it would have been nice to have some additional supplies in the kitchenette.

Rooms
9.0
The room I stayed in was spacious and clean, featuring a lovely balcony with street and mountain views. The bed was extremely comfortable, making for a great night's sleep.
Service
9.0
The service at the hotel was excellent. I received all the assistance I needed and the staff was very accommodating.
Location
10.0
The hotel is perfectly situated in downtown Banff, making it easy to explore various restaurants and shops within walking distance.
Dining
8.0
The dining options were quite good, especially breakfast which was delicious and a great start to my day.
Facilities
9.0
Facilities were impressive, with rooftop hot tubs and a refreshing indoor pool that added great value to my stay.
Kenneth
United States, September  2024
9.2/10

We had a wonderful stay at this hotel with its stunning mountain views and family-friendly amenities. The clean and spacious rooms were a highlight, especially with the cozy balconies. However, the breakfast options could use more variety, particularly for vegans. Overall, this hotel is a fantastic choice for families looking to enjoy Banff.

Rooms
10.0
The two queen bed room was spacious, comfortable, and offered breathtaking views of the mountains.
Service
10.0
The front desk staff was incredibly helpful in accommodating our last-minute requests.
Location
10.0
The hotel is conveniently located close to shopping and restaurants, making it easy to explore the area on foot.
Dining
7.0
Breakfast featured a unique bread bar, although it leaned heavily towards egg dishes, leaving some vegan options lacking.
Facilities
9.0
The indoor pool and rooftop hot pool were delightful, and we loved having them mostly to ourselves.
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Rooms and Guests2 Guests, 1 Room